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Career

STARLAB is a successful, fast-growing and innovative company. Please send us your CV if you are interested in joining our team.

Current Vacancies:
Sales & Marketing Support Specialist


Sales & Marketing Support Specialist

Reporting to: Office Manager

Overview of job function

Key Duties

  • Product Support / Technical Help for the office & Account Managers
  • Product Training: for new staff  and refresher/New product training for existing staff members
  • Supporting any customer complaints on product issues and to ensure customer satisfaction and resolve
  • Assisting the office with supplier contact when necessary
  • Product advise to office on back ordered stock replacements
  • A main support for larger customers
  • Marketing Support
  • Technical product data collections and campaign support
  • Competitor awareness using websites & others available resources to be aware i.e. what they were selling, special offers etc
  • Tenders: To monitor websites, register for email alerts, to analyse the data, Input information on Tenders
  • Provide Sustainability Information
  • Support Account Managers during Exhibitions
  • Reporting using excel and SAPBW data extraction.
  • Telesales

Key Skills

Essential

  • Science degree or equivalent
  • 2 years Lab Experience
  • Background
  • Good attention to detail
  • Ability to stay calm under pressure
  • Methodical and analytical approach to work
  • Organised
  • Good at juggling tasks and prioritising
  • A great team player
  • A desire to show initiative
  • Structured
  • Good knowledge of Excel

Desired

  • Reporting experience

Please send applications to tayla.pickering@starlab.co.uk

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