What types of pipettes can be serviced?

We service all major single and multi-channel pipettes, including manual and electronic models.

How long does calibration take?

Turnaround time is typically 3–5 working days, depending on the service selected.

Is documentation provided?

Yes, each calibrated pipette includes a certificate compliant with ISO standards and traceability.

Pipette service & calibration.

BECAUSE ACCURACY & PRECISION MATTERS, YOU TRUST THE EXPERTS

As liquid handling experts, we know pipettes are the unsung heroes of scientific discovery—used daily, they’re essential to every experiment’s success! When your pipettes are professionally maintained and calibrated, you unlock their full potential: reliable accuracy, consistent precision, and total peace of mind in your results. Plus, regular care extends the lifespan of your instruments and helps you avoid costly errors or retesting. Trust in your pipettes, and you’ll empower your science every single day!

WHY USE STARLAB?

At Starlab, our team of highly trained technicians is passionate about keeping your lab running smoothly—we expertly service all brands and types of pipettes, from single and multi-channel to manual, electronic, repeaters, controllers, and bottle-top dispensers. As a UKAS-accredited laboratory (4296), we guarantee that calibration is performed using validated methods and precise, traceable measurements in strictly controlled environments.

Choosing Starlab means you can count on top-tier accuracy and compliance, making it easier than ever to meet the requirements of your quality systems and regulatory standards, such as:

ISO 9001 Quality Management System
ISO 13485 Medical Devices — Quality Management Systems
ISO 15189 Medical Laboratories — Requirements for Quality and Competence
ISO 17025 General Requirements for the Competence of Testing and Calibration Laboratories
MHRA and 21 CFR Part 820 Quality System Regulation

Enjoy flexible options, backed by outstanding customer service!

Choose from a variety of standard or UKAS calibration levels, or tailor your own custom calibration to fit your needs
Whether you prefer convenient mail-in or on-site servicing, we make it easy
Rest assured with a 6-month guarantee on all replacement parts¹⁾ and servicing
No hidden costs! If major parts need replacing, we can contact you first for approval
Customised invoicing to suit your requirements
Dedicated after-care support for any pipetting, quality, or specification questions

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Standard calibrations

UKAS calibrations

Bespoke calibrations

Mail-in service.

Available for standard calibrations, UKAS Calibrations and bespoke servicing.

BENEFITS OF MAIL-IN SERVICE

A convenient service, as and when you need it
No minimum quantities
Quick turnaround

Timers and stopwatches can also be mailed in with your pipettes

Note: DAkkS accredited calibrations are also available via mail-in (please enquire beforehand).

MAIL-IN BOOKING FORM

Reserve your pipette calibration service using our online booking form.

MAIL-IN BOOKING FORM

On-site service.

Available for standard calibrations, UKAS Calibrations and bespoke servicing.

BENEFITS OF ON-SITE SERVICE

Let us come to you and minimise the “down-time” for your pipettes
Pre-clinic consultation to ensure everything runs smoothly
Clinics are tailored to suit individual requirements
Clinic scheduling service available for large clinics
Certificates provided electronically at the end of clinic
Service report and technical report can be provided (interval depending on clinic length) listing all pipettes serviced by serial number, the service level carried out, and fitted parts
Clinic debrief and post-clinic consultation to ensure service satisfaction
We can provide a Decontamination Declarations template, and if needed, marketing material to help promote the clinic

Timers can also be calibrated on-site at the same time as we calibrate your pipettes.

Note: DAkkS accredited calibration available via mail-in only.

REQUIREMENTS FOR ON-SITE CLINICS.

Our technicians will bring along all the necessary equipment for servicing. However, there are stringent requirements that must be adhered to for the room or area where the on-site clinic will be taking place. It must:

Have a stable temperature with no large fluctuations. The requirement for all clinics (UKAS and non-UKAS) is 20 (± 3) °C
Be draught-free – draughts can cause balance instability (e.g. calibration performed directly under an air conditioning unit or near a door)
Not be a thoroughfare – frequent movement behind or near the technician can affect balance stability
Have a stable, vibration-free bench – vibrations cause balance instability
Have at least 2 m of bench space with legroom underneath (this may vary; we’ll discuss prior to the clinic)
Not be carpeted – carpets can generate static and affect balance accuracy
Have a solid floor – mezzanine levels may not be suitable due to vibration transfer

Pipette training courses.

WHY IS TRAINING IMPORTANT?

Quality systems such as ISO 9001, ISO 15189, and ISO 13485 have requirements for qualifications, training, and competence. This is particularly important with pipettes because the pipetting technique used, as well as their handling, storage, and maintenance, can have a major impact on the continued accuracy and precision of the pipette.

All courses include in-depth training, course handouts and a practical pipetting session.

Benefits of attending a course

Courses held at your own premises, at a convenient time for you. No travelling required!
Developed by liquid handling specialists who are experts in the field
Have confidence that your daily work is providing accurate results after developing a deeper understanding of pipetting
Gain a better understanding of specifications and calibration intervals