Standard Service Levels

As Found Calibration

Provides a check on the performance of your pipette, prior to servicing or as part of your regular checks. No adjustment to the pipette is made; this is purely a statement of how the pipette is performing:

• Pipette checked against the manufacturer’s specifications ¹
• Certification of Calibration provided for each pipette, showing pass or fail
• Calibration Date Sticker to show the next calibration due date

¹ 3-Star conforms to the requirements of ISO8655-7:2022 (for single-channels only).
² On multi-channels, TWO READINGS are taken on EVERY channel at the appropriate number of points for the service level.
³ On multi-channels, TEN READINGS are taken on EVERY channel at the appropriate number of points for the service level.
Parts at extra cost.

Service & Calibration

• Pipette dismantled, cleaned internally, inspected, leak tested and, if necessary, worn parts replaced
• Pipette externally cleaned
• If necessary, your pipette will be adjusted to comply and recalibrated to manufacturer’s specifications ¹
• Certification of Calibration provided for each pipette, showing the results and any spare parts fitted
• Calibration Date Sticker to show the next calibration due date

¹ 3-Star conforms to the requirements of ISO8655-7:2022 (for single-channels only)..
² Please note, worn parts, if required, will be replaced without contacting you beforehand to the max. value £40 (or amount agreed on your decontamination form).
³ On multi-channels, TWO READINGS are taken on EVERY channel at the appropriate number of points for the service level.
⁴ On multi-channels, TEN READINGS are taken on EVERY channel at the appropriate number of points for the service level.
⁵ If you would like this optional extra, the Art. No for External Clean must be included on your PO.
Parts at extra cost.

Pipette Controller

Contact our pipette service team.