Delivery and shipping

Orders placed through the eShop are subject to a minimum order value of 100 GBP to qualify for free of charge delivery. Orders below 100 GBP will incur a 18.50 GBP delivery charge (UK mainland), unless Starlab UK has otherwise agreed in writing. Please enquire for UK delivery charges outside the mainland.


  • Delivery via the eShop is limited to the UK only. If you require delivery outside of the UK please contact our International Office at info@starlab.de
  • For all eShop orders, the transportation will be booked by our distribution centre according to the weight and volume of the ordered items.

DELIVERY TIMES:  Your order will be processed immediately, and available products will be delivered within 48 hours.  Our Customer Service Team will be in contact to advise of any out-of-stock products with delivery dates and if applicable, suggested alternatives.